Privacy Policy

1. Information We Collect

When you visit our website, schedule an appointment, or contact our medical departments, Valli Super Specialty Hospital (formerly Valli Orthopedic and Sports Hospital) may collect personal and medical details, including:

• Contact details such as your full name, phone number, email address, and residential city.
• Appointment request details (preferred specialty, consultation date, doctor preference, and symptoms described).
• Diagnostic and medical history shared during telemedicine or registration processes.
• Technical browsing data (IP address, device type, browser information, and referral pages via cookies).

2. How We Use Your Information

We use collected information solely for genuine healthcare operations, including:

• Scheduling, confirming, and managing doctor consultations and surgery appointments.
• Communicating clinical follow-ups, diagnostic lab results, and health guidance.
• Improving website functionality, performance, and user accessibility.
• Complying with statutory medical reporting regulations and healthcare standards in Tamil Nadu, India.

3. Medical Confidentiality & Security

Patient confidentiality is strictly maintained under applicable medical ethics guidelines. We implement enterprise-grade technical and physical safeguards to prevent unauthorized access, alteration, or disclosure of your electronic medical records. We never sell, rent, or lease patient data to third parties.

4. Cookies and Analytical Tools

We use privacy-conscious analytics tools (such as Google Analytics with IP anonymization) to measure aggregated traffic patterns and Core Web Vitals performance. You can disable cookies at any time via your browser settings.

5. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy or wish to request corrections to your recorded personal information, please contact us: